Support
We are here, gently.
Whatever you need — a question answered, a bug reported, a feature requested — write to us. A real person will reply.
Email support
The fastest way. We reply within 1–2 business days, usually sooner.
support@dearthoughts.comCommon questions
Quick answers before you reach out — chances are someone has asked before.
+ Is my journal really private?
Yes. Entries are encrypted on your device before they ever leave it. We can’t read them, and neither can anyone else.
+ Does Dear Thoughts use my writing to train AI?
Never. Your entries are not used to train any model, ours or anyone else’s. AI features run on opt-in, per-request prompts that are not retained.
+ What languages does the app support?
English, Romanian, Spanish, French, German, Chinese, Japanese, and Russian — for both the interface and the AI reflections.
+ Is the Foundation check-in a medical tool?
No. It’s a wellness companion that maps nervous-system signals using gentle vocabulary. It does not diagnose, treat, or replace professional care.
+ How much does it cost?
Free at launch. We will tell you clearly, in advance, if that ever changes.
+ Can I export my entries?
Yes — full export at any time, in plain text and Markdown. Your journal is yours to take with you.
A note on care
Dear Thoughts is a wellness companion, not a substitute for therapy or medical care. If you are in crisis or need urgent help, please reach out to local emergency services or a crisis hotline in your country.